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Prof. Dr. Ralf Plattfaut

FB Elektrische Energietechnik Soest

Wirtschaftsinformatik / Business Informatics

Zur Person

Curriculum Vitae

2013 – 2019
McKinsey & Company Inc., Associate Partner, Düsseldorf

Hertie School of Governance, Research Associate, Berlin

Graduation to Dr. rer. pol., Westfälische Wilhelms-Universität Münster

2012 – 2013 Fachhochschule Nordhausen, Lehrbeauftragter for e-Government, Nordhausen

2009 – 2013
Westfälische Wilhelms-Universität Münster, Wissenschaftlicher Mitarbeiter und Doktorand, Münster

Queensland University of Technology, Guest Researcher, Brisbane, Australia

University of Liechtenstein, Guest Researcher, Vaduz, Liechtenstein

Graduation to Master of Science in Information Systems, Westfälische Wilhelms-Universität Münster

2008 – 2009
Hilti AG, Hilti Fellowship, Buchs, Switzerland

Research Focus

  • Business Process Automation and Innovation
  • Digital Transformation


  • Management Information Systems
  • Project Management
  • Information Management
  • Problem Solving using Spreadsheet Software

All course material can be found on Moodle.

In teaching we rely on professional software such as UiPath, Signavio, and think-cell. We thank the respective companies for their support.

Process Innovation & Automation Lab

Bachelor/Master Thesis

Information for students

I am interested in supervising bachelor/master theses in the following areas:

  • Business Process Management, esp. Business Process Automation and Business Process Innovation
  • Digital Transformation
  • Service Innovation
  • Future of Work
  • Specific automation technologies in organizations, e.g.,
    • Robotic Process Automation
    • Natural Language Processing/Chatbots
    • Cognitive Agents

Exemplary topics include

  • Robotic Process Automation – A Meta-Analysis on organizational benefits
  • Development of a measurement instrument for business process automation drivers and success
  • Case Study Research on Process Automation

If you would like to discuss your ideas, please send me an e-mail or come to my office hours. Please ensure that you have the requirements to write your thesis, e.g., 150 credit points for your bachelor thesis.
If you are interested in writing your bachelor or master thesis with a company, feel free to contact me, too. One way to find potential companies from the region is it-perspektiven.com.

Information for companies and other organizations

I am always open to supervise bachelor/master theses in collaboration with companies and other organizations. If you have a specific topic in the above mentioned areas and look for candidates or are interested in the process in general feel free to contact me.